Home Garden RONA — Hardware Store in Calgary

Reviews of Home Garden RONA

• Charles

  Added 2016.08.16

  No appliances were here, which I can't fault them for. The flooring area was not marked to be easily seen. I had to hunt for info on things.
• Jake

  Added 2015.09.25

  If you know your way around, it might be okay, but I've had better experiences elsewhere.
• Blake

  Added 2015.03.25

  I love the greeters at the front. Our last visit was on morning of Jan 20, 2018. I’ve never met a more enthused greeter before. It just makes your day and makes it easy to ask question right away so you don’t waste your time wandering the aisles.
• Charles

  Added 2014.09.15

  I suggest hiring people who are helpful and friendly, especially if they’re working the customer service desk. The store is massive and It would be nice if staff knew where to find items. Also, update your website, if there are items “in stock”, it should be ready on the floor for purchase, not in the back room somewhere in a tote or in transit. Some people don’t want to spend 30 min. or more when they’ve come for a specific item.
• Thomas

  Added 2014.09.05

  An employee did ask if I needed help, which was nice, but then just pointed to the end of an aisle, where the hunting began.
• Jeremiah

  Added 2013.12.10

  Helpful employees always willing to answer questions but sometimes it is hard to locate the appropriate person. And it is Canadian.
• Kyle

  Added 2013.09.17

  went in store 2 weeks ago to purchase $1500 worth of bathroom items. No one in that department to help me. Painting lady helped me, took 1 hour to locate 2 items, waited as I wanted to pick up that day and purchase. No forklift operator on duty. Decided not to go back after terrible experience. 2 weeks later they had a 20% off sale, figured I'd give them another try. Went in Friday night to purchase and pick-up, even rented a truck. Nope...no staff in that department even though it was the first day of a sale and once again no forklift operator on duty to help get the items down. Lady told me to purchase online and i can pick up in store 2 hours later, ordered online at 9am, email recieved saying items are ready to pick up. Arrive in store at 11am, dealt with 5 staff to locate my items. Two hours later they find my vanity and bathtub, wrong items, not even close to what I ordered. another 2 hours (yep 4 hours total in store) they finally find my stuff. Staff were friendly but they all sure did complain about management and terrible operations of the location. I am planning on spending $15,000+ in home renos in the next 2 years, will not be giving that business to this company. Hopefully Lowes can turn this place around next year.
• Tyler

  Added 2013.08.18

  Found all of three different types of bulbs we needed and I also noticed they have a very healthy garden selection. Ended up purchasing some lucky bamboo (very tall) for $2 each and they were in perfect condition.