Restoration Hardware — General Contractor in Calgary

Reviews of Restoration Hardware

• Eric

  Added 2016.07.01

  okay, so all the other shoppers who don't go on RH hauls have to pay for those who do. bad business practice.
• David

  Added 2015.12.16

  We have ordered several items from the store and have received the best service we could have hoped for. Ask for Pat U and all will be well!!
• Cody

  Added 2015.04.13

  I don't like the direction the store has gone in recently, with just large pieces of furniture- what happened to all the accessories, candles, pillows etc.?- all of which must be special ordered, in US dollars (seriously, are you TRYING to insult your customers, or just mislead them?), and you pay the shipping- insane. I used to buy smaller items quite often, but the last few times I've gone in I've come away empty handed. Once because the computer system wasn't working properly so they couldn't ring sales through, I left and came back twice before finally giving up, and I got the impression that this is not unusual. Waste of time and very annoying.
• Alex

  Added 2014.08.13

  $250.00 to deliver any items larger than a throw pillow. I used to shop here all the time. now I can't justify it. why the $250.00 flat rate? all they can answer is: well it's a good deal if you're furnishing your entire home.
• Seth

  Added 2013.10.29

  I am not sure why RH has so many bad reviews. From start to finish Nancy took care of my needs and completely furnished my new pad. Not only was she patient but she is very knowledgeable on exactly what fashion you are aiming for. Nancy was prompt in replying to emails and phone calls, always with a new ideas. The RH experience has been amazing and would definitely do it again.
• Emma

  Added 2013.05.22

  Jennifer Reagan wrote in October 2017 that she would have rated them 5 stars, but that they joined hundreds of other companies that choose to overcharge their Canadian customers versus their US customers. 'RH had been pricing in USD which while it did take some time to figure out the exchange rate at least we knew we had true price parity with our American neighbours. This week RH issued a new Canadian price list.. a 15-20% price increase over what we would have paid (in C$) last week with the present exchange rate from the US price list. Even more insulting was when I called the CANADIAN store to voice my concern that their customers were experiencing a significant price increase I was told some story about how replacing a 12% shipping fee with a $250 flat fee was somehow going to offset a 15-20% price increase. Do they think that Canadians can't do math either? On what planet does replacing (or even eliminating for that matter) a 12% shipping charge with a $250 flat fee make up for a 15-20% price increase!?! The manager got huffy and told me how happy he was with the change...I suppose overcharging their customers isn't his concern.'